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IT Service Management - ITIL®

ITIL® (Information Technology Infrastructure Library) is a popular, internationally recognized standard for IT Service Management (ITSM).

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

ITIL®

Courses to choose from (12 in offer )

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100% guarantee of the course it this therm
Guaranteed
Level
Designed for participants without knowledge and experience
basic
Language
 cz  eu
The ITIL methodology helps IT managers effectively build, develop and optimize user-friendly IT, both for suppliers and clients of IT services. 
You can choose between 3-days course with instructor or six-month access to e-Learning.
Course length
3 days
Course code
PU21010065
3 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
classroom
The course with an instructor in classroom.
classroom
self-study
The combination of theory and practical examples. Available 24/7.
self-study
19 000 Kč
More info
Level
Designed for participants without knowledge and experience
basic
Language
 cz  eu
The ITIL methodology helps IT managers effectively build, develop and optimize user-friendly IT, both for suppliers and clients of IT services. 
You can choose between 3-days course with instructor or six-month access to e-Learning.
Course length
3 days
Course code
PU21010405
3 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
classroom
The course with an instructor in classroom.
classroom
self-study
The combination of theory and practical examples. Available 24/7.
self-study
21 500 Kč
More info
Action
Level
Designed for participants with basic knowledge and experience
intermediate
Language
 cz  eu
The ITIL 4 Acquiring and Managing Cloud Services qualification is intended to provide candidates with best practice guidance on how to use the capabilities offered by the cloud to identify and pursue opportunities, manage risks, and achieve their desired business outcomes. It is also intended to provide the candidate with the practical skills and knowledge necessary to create, align and integrate key concepts of the ITIL framework to the cloud consumer journey.
Course length
3 days
Course code
PU22010005
3 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
classroom
The course with an instructor in classroom.
classroom
26 900 Kč
More info
Level
Designed for participants with advanced knowledge and experience
advanced
Language
 cz  eu
The course covers the "core" activities of service management and extends the current scope of ITIL to include "creation" of services.
You can choose between 3-days course with instructor or six-month access to e-Learning.
Course length
3 days
Course code
PU21010067
6 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
classroom
The course with an instructor in classroom.
classroom
self-study
The combination of theory and practical examples. Available 24/7.
self-study
20 500 Kč
More info
Level
Designed for participants with advanced knowledge and experience
advanced
Language
 cz  eu
The course covers the "core" activities of service management and extends the current scope of ITIL to include "creation" of services.
You can choose between 3-days course with instructor or six-month access to e-Learning.
Course length
3 days
Course code
PU21010408
4 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
classroom
The course with an instructor in classroom.
classroom
self-study
The combination of theory and practical examples. Available 24/7.
self-study
22 000 Kč
More info

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