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Pumpedu IT Service Management ITIL®

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IT Service Management - ITIL®

ITIL® (Information Technology Infrastructure Library) is a popular, internationally recognized standard for IT Service Management (ITSM).

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

ITIL®

Courses to choose from (10 in offer )

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ITIL® 4 Foundation + exam
Level
Designed for participants without knowledge and experience
basic
Language
cz eu
The ITIL methodology helps IT managers effectively build, develop and optimize user-friendly IT, both for suppliers and clients of IT services. 
Course length
3 days
Course code
PU21010065
4 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
classroom
The course with an instructor in classroom.
classroom
26 000 Kč
More info
ITIL® 4 Foundation + exam (2 attempts)
Level
Designed for participants without knowledge and experience
basic
Language
cz eu
The ITIL methodology helps IT managers effectively build, develop and optimize user-friendly IT, both for suppliers and clients of IT services. 
Course length
3 days
Course code
PU21010405
4 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
classroom
The course with an instructor in classroom.
classroom
27 500 Kč
More info
ITIL® 4 Specialist: Create, Deliver and Support + exam
Level
Designed for participants with advanced knowledge and experience
advanced
Language
cz eu
The course covers the "core" activities of service management and extends the current scope of ITIL to include "creation" of services.
Course length
3 days
Course code
PU21010067
3 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
classroom
The course with an instructor in classroom.
classroom
34 900 Kč
More info
ITIL® 4 Specialist: Create, Deliver and Support + exam (2 attempts)
Level
Designed for participants with advanced knowledge and experience
advanced
Language
cz eu
The course covers the "core" activities of service management and extends the current scope of ITIL to include "creation" of services.
Course length
3 days
Course code
PU21010408
2 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
classroom
The course with an instructor in classroom.
classroom
36 400 Kč
More info
ITIL® 4 Specialist: Drive Stakeholder Value + exam
Level
Designed for participants with advanced knowledge and experience
advanced
Language
cz eu
The course focuses on the transformation of demand into value through IT services (interaction between service providers and their customers, users, suppliers and partners). 
Course length
3 days
Course code
PU21010069
2 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
classroom
The course with an instructor in classroom.
classroom
34 900 Kč
More info

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