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IT Service Management

We offer training in the field of process management in IT and we will prepare you for the certification exam.

  • ITIL (Information Technology Infrastructure Library) is a popular, internationally recognized standard for IT Service Management (ITSM). ITIL® is a registered trademark of AXELOS Limited, used with permission from AXELOS Limited. All rights reserved.
  • DevOps is a combination of people, processes and technologies, the aim of which is to ensure the continuous delivery of quality products and services to customers.
  • COBIT is a framework created by the international association ISACA for the administration and management of informatics (IT Governance). It is a set of practices that should enable the achievement of the organization's strategic goals through the effective use of available resources and minimization of IT risks.

IT Service Management

Courses to choose from (39 in offer )

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Level
Designed for participants without knowledge and experience
basic
Language
 cz  eu
Three days full of Extreme Programming on a real SW project, during which you will experience how Scrum strengthens teamwork and software quality.
Course length
3 days
Course code
KT21210038
2 terms in these formats
classroom
The course with an instructor in classroom.
classroom
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
39 000 Kč
More info
100% guarantee of the course it this therm
Guaranteed
Level
Designed for participants without knowledge and experience
basic
Language
 cz  eu
COBIT® is a framework for the enterprise governance and management of information and technology (I&T) that supports enterprise goal achievement. 
Course length
2 days
Course code
PU21010064
5 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
self-study
The combination of theory and practical examples. Available 24/7.
self-study
classroom
The course with an instructor in classroom.
classroom
14 000 Kč
More info
Level
Designed for participants without knowledge and experience
basic
Language
 cz  eu
DevOps Fundamentals is the starting point for anyone involved in an Agile and/or DevOps team. Improved workflows and faster deployment start with a core understanding of DevOps fundamentals by all team members.
Course length
2 days
Course code
PU21010068
3 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
classroom
The course with an instructor in classroom.
classroom
25 000 Kč
More info
Level
Designed for participants without knowledge and experience
basic
Language
 cz
Process that makes sense and brings benefits to the company only works if it is an integral part of the daily work of all the workers involved in it.
Course length
2 days
Course code
KT22010100
2 terms in these formats
classroom
The course with an instructor in classroom.
classroom
16 600 Kč
More info
100% guarantee of the course it this therm
Guaranteed
Level
Designed for participants without knowledge and experience
basic
Language
 cz  eu
The ITIL methodology helps IT managers effectively build, develop and optimize user-friendly IT, both for suppliers and clients of IT services. 
You can choose between 3-days course with instructor or six-month access to e-Learning.
Course length
3 days
Course code
PU21010065
3 terms in these formats
virtual classroom
Online training with a lecturer at a specific time.
virtual classroom
classroom
The course with an instructor in classroom.
classroom
self-study
The combination of theory and practical examples. Available 24/7.
self-study
19 000 Kč
More info

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