We care about your privacy. We mean it.
Within this document you will find information regarding the processing of personal data that Pumpedu s.r.o. (hereinafter referred to as “We” or “Our Company”) processes about you, as a data subject (hereinafter referred to as “You” or “Data Subject”).
We process your personal data only for the purposes for which you have been informed by Our company. What personal data we process about you and for what purposes depends on how you provided us with your personal data. Through our website, you have the opportunity to provide us with personal data in the following ways:
Through the contact form at https://www.pumpedu.cz/en/Contact, you have the opportunity to contact us with a request for information and answers to your questions. In this case, we process your personal data to the extent, for the purpose and from the authorization (legal title) listed here:
|Purpose||Scope of processed information||Legal title|
|Answering the question||Name and surname, e-mail contact, telephone contact, message content||Consent to the processing of personal data|
The provision of this personal data by you is completely voluntary, however, without providing it, we are not able to answer your question.
Through the order form, you have the opportunity to provide your personal data, which is used to process the order on the pages of individual courses. In this case, we process your personal data to the extent, for the purpose and from the authorization (legal title) listed here:
|Purpose||Scope of processed information||Legal title|
|Order processing, including payment and delivery of goods and services||Name, surname, e-mail contact, telephone contact, delivery address, billing address||Necessity to fulfill the contract|
|Sending the offer of products and services to our company||Name, surname, e-mail contact, telephone contact, username, order history||Legitimate interest consisting in sending business messages to their previous customers pursuant to Act No. 480/2004 Coll., On certain information society services.|
If you decide to order something from us, this information is necessary in order for us to be able to process your order, enter into a contract with you, on the basis of which we will provide you with the goods or services, and fulfill this contract.
In addition, we process your personal data entered in the order form so that we can offer you our products similar to those you have purchased from us. You have the right to object to the processing of your personal data for the purpose of sending business messages, on the basis of which we will immediately stop sending business messages and processing your personal data in this connection. We will also stop sending these commercial communications and processing your personal data in this regard if you indicate to us that you do not wish to receive commercial communications (eg by clicking on the appropriate link at the end of each commercial communication).
3.1 We process your personal data only for the time strictly necessary to fulfill the purpose for which your personal data was collected. Specifically, the time for which we process your personal data is determined as follows:
|Answering the Data Subject's query||necessary time|
|Performing customer registration, management and administration of the user profile||5 years|
|Order processing, including payment and delivery of goods||10 years|
|Sending an offer of products and services||5 years|
We do not know in advance to whom we will provide your personal data. Therefore, here are the categories of potential recipients with a justification why your personal data could be transferred:
|Recipient||Reason for disclosure|
|Person running the website and our software (computer systems)||We currently use a software solution provider that services our website and computer systems as a developer.|
|The person who sends the e-mails||We may entrust the sending of e-mails to a third party to provide your e-mail address for this purpose.|
|External accounting firm||We currently use an external accounting firm that provides accounting as a processor.|
|To the contracting carrier||We use the services of a contracted carrier to deliver physical goods.|
|Business Partners||We use accredited partners to provide authorized training, materials and certifications|
4.1 We would like to inform you that we always comply with your right to obtain information about to whom, when and for what purpose your personal data was transferred.
With regard to the fact that our company processes personal data about you, you have the rights about which we would like to inform you in this section. You can exercise all your rights with us in any way that suits you and that allows you to verify that you are really asking us (allows you to verify your identity), and we will try to accommodate you as much as possible. However, in order to be able to satisfy you as best as possible, we would like to ask you to exercise your rights in writing at the address of our company City Empiria, Na Strži 1702/65, 140 00 Praha 4 or at the e-mail address firstname.lastname@example.org, or as set out below.
If we process your personal data on the basis of your consent, it is your fundamental right to revoke your consent to the processing of personal data, including your consent to the sending of commercial communications. You can revoke the consent by requesting the address email@example.com.
With regard to the processing of your personal data for the purpose of sending commercial communications, you can revoke your consent to the processing of personal data and your consent to the sending of commercial communications simply by clicking on the relevant link at the end of each commercial communication.
You have the right to access the personal data that our company processes about you, and at the same time the right to information about what personal data we process about you, for how long, what are the purposes of their processing, to whom we make it available and whether we use it for automated decision-making. (or how this automated decision-making works).
We will provide you with a copy of your personal data free of charge. Only in the event that there are several copies, we will allow you to demand the necessary payment for their provision.
If you find that we are processing incomplete or incorrect personal data about you, you have the right to correct the personal data or, if the purpose of processing this personal data so requires, to supplement it.
You also have the right to delete your personal data, which Our company stores and processes about your person. In order to request deletion, one of the following reasons must be given:
We would like to warn you that there may be a situation where your personal data cannot be deleted on the basis of your revocation of consent to the processing of personal data or on your request for the deletion of personal data. Such a case is especially a situation where the processing of your personal data is required by law. In the event that this situation occurs, Our company will inform you of the reason on the basis of which your personal data cannot be deleted despite your explicit request for deletion of personal data.
Another right you can exercise is the so-called transferability right. Based on this right, you can request the provision of your personal data, which was provided to us on the basis of your consent and which we process automatically. Upon request, we will provide you with your personal data that meets these conditions in a commonly used, structured and machine-readable format, or based on your request, we will pass it on to another administrator according to your destination, if it is technically feasible.
In cases where you feel that your personal data processed by Our Company is incorrect, you have the right to request that we limit the processing of your personal data to the time strictly necessary to verify the accuracy of your personal data and their possible correction.
You also have this right in the following cases:
In view of the fact that we process some of your personal data on the basis of a legitimate interest, you have the right to object to this processing, on the basis of which we assess whether it is really in our legitimate interest to process your personal data for that purpose or whether your right to so that your personal data is no longer processed
You have the right to object to the processing of your personal data for direct marketing purposes (eg for the purpose of sending commercial communications). In such a case, we will immediately stop processing your personal data for this purpose.
In the event that all the above rights are insufficient from your point of view, or you are of the opinion that in any way Our company violates your rights, you have the opportunity to file a complaint with the supervisory authority. You can file a complaint by contacting the Office for Personal Data Protection, which are available at https://www.uoou.cz/podatelna-uradu/os-1006
6.2. We also use Google Analytics, provided by Google, Inc., to better understand our website visitors.
6.4.1. Internet Explorer: https://support.microsoft.com/cs-cz
6.4.2. Google Chrome: https://support.google.com/
6.4.3. Mozilla Firefox: https://support.mozilla.org/cs/
6.4.4. Opera: help.opera.com
6.4.5. Safari: https://support.apple.com/
6.5. More information about Cookies please find here: zde https://www.google.cz/intl/cs/policies/technologies/cookies/