Designed for participants without knowledge and experience
basic
Language
Learn ITIL 4 Foundation practically. This course is the ideal preparation for the certification exam, which is included in the price. You can choose between 3-days course with instructor or access to e-Learning.
Designed for participants with basic knowledge and experience
intermediate
Language
The ITIL 4 Acquiring and Managing Cloud Services qualification is intended to provide candidates with best practice guidance on how to use the capabilities offered by the cloud to identify and pursue opportunities, manage risks, and achieve their desired business outcomes. It is also intended to provide the candidate with the practical skills and knowledge necessary to create, align and integrate key concepts of the ITIL framework to the cloud consumer journey.
Designed for participants with advanced knowledge and experience
advanced
Language
The course covers the "core" activities of service management and extends the current scope of ITIL to include "creation" of services.
You can choose between 3-days course with instructor or access to e-Learning.
Designed for participants with advanced knowledge and experience
advanced
Language
The course focuses on the transformation of demand into value through IT services (interaction between service providers and their customers, users, suppliers and partners).
You can choose between 3-days course with instructor or access to e-Learning.
