Designed for participants without knowledge and experience
basic
Language
Learn ITIL 4 Foundation practically. This course is the ideal preparation for the certification exam, which is included in the price. You can choose between 3-days course with instructor or six-month access to e-Learning.
Designed for participants without knowledge and experience
basic
Language
ITIL 4: Digital and IT Strategy (DITS) focuses on the alignment of digital business strategy with IT strategy, adding a new perspective to the ITIL suite and elevating the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. It also covers the disruptive impact of new technologies in every industry, as well as the response from business leaders.
Designed for participants without knowledge and experience
basic
Language
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Problem Management.
Designed for participants with basic knowledge and experience
intermediate
Language
The ITIL 4 Acquiring and Managing Cloud Services qualification is intended to provide candidates with best practice guidance on how to use the capabilities offered by the cloud to identify and pursue opportunities, manage risks, and achieve their desired business outcomes. It is also intended to provide the candidate with the practical skills and knowledge necessary to create, align and integrate key concepts of the ITIL framework to the cloud consumer journey.
