After a bit of a journeyman IT career starting in the late 1980s, he practically fell into the software testing world in 2002. He hasn't looked back since and still loves what he does. In 2013, he co-founded Tesena | Smart Testing with the slightly ambitious, but very seriously intended goal of changing the software testing world. He enjoys working with our clients to help solve their testing and software quality challenges at individual, team, group, and organizational levels. Beyond his commitment to advancing software quality, he is also dedicated to education and professional development. As a lecturer of courses, he shares his extensive knowledge and experience, shaping the next generation of IT professionals. Phil regularly shares what he learned as a speaker at conferences, further contributing to the industry's growth and evolution.
The official ITIL®5 qualification scheme is clearly structured and allows for gradual development according to role, experience, and professional ambitions. From Foundation level through Managing Professional and Strategic Leader to ITIL® 5 Master, it offers systematic development of competencies in the areas of digital product management, services, and AI governance.
The new version expands the framework to include AI support for decision-making, strengthens work with value streams, and more clearly links the value chain to the service lifecycle. It brings evolution, not revolution—and builds on the principles of ITIL® 4.
General Electric (GE) is a great example of a company that has successfully implemented the Six Sigma methodology into its manufacturing processes. GE is an American multinational conglomerate active in various sectors such as aviation, energy, healthcare or finance.
The official ITIL®5 qualification scheme is clearly structured and allows for gradual development according to role, experience, and professional ambitions. From Foundation level through Managing Professional and Strategic Leader to ITIL® 5 Master, it offers systematic development of competencies in the areas of digital product management, services, and AI governance.
The new version expands the framework to include AI support for decision-making, strengthens work with value streams, and more clearly links the value chain to the service lifecycle. It brings evolution, not revolution—and builds on the principles of ITIL® 4.
General Electric (GE) is a great example of a company that has successfully implemented the Six Sigma methodology into its manufacturing processes. GE is an American multinational conglomerate active in various sectors such as aviation, energy, healthcare or finance.