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Change Management

Change in an organization does not end with the implementation of a new solution. It begins when people accept it and start using it in practice. The Change Management course will teach you how to plan, communicate, and implement change so that it delivers the expected results.

Level
Designed for participants without knowledge and experience
basic
Course length
2 days
Language
 cz  eu
Course code
PU24010011
Change Management
Category:
Do you want this tailor-made course to your company? Contact us

Courses with lecturer

Term
Language
Place
Form
?
How and where the course takes place.
Price without VAT
12. - 13. 10. 2026
Language
Place
Praha
Form
classroom
?
The course with an instructor in classroom.
Code of the course: PU24010011-0009
Price without VAT
19 900 Kč
12. - 13. 10. 2026
Language
Place
Online
Form
virtual classroom
?
Online training with a lecturer at a specific time.
Code of the course: PU24010011-0012
Price without VAT
19 900 Kč
7. - 8. 12. 2026
Language
Place
Praha
Form
classroom
?
The course with an instructor in classroom.
Code of the course: PU24010011-0010
Price without VAT
19 900 Kč
7. - 8. 12. 2026
Language
Place
online
Form
virtual classroom
?
Online training with a lecturer at a specific time.
Code of the course: PU24010011-0011
Price without VAT
19 900 Kč
Open term
?
We will agree on a specific date together. This is a non-binding order.
Language
Place
Praha
Form
classroom
?
The course with an instructor in classroom.
Code of the course: PU24010011-0001
Price without VAT
19 900 Kč
Open term
?
We will agree on a specific date together. This is a non-binding order.
Language
Place
Praha
Form
classroom
?
The course with an instructor in classroom.
Code of the course: PU24010011-0016
Price without VAT
19 900 Kč

Expressions of participants

ilustrační obrázek Vojtěch K.
Vojtěch K.
T-mobile
"I liked that we were able to look at real change from a change management perspective and try everything out practically."
ilustrační obrázek Michaela O.
Michaela O.
T-mobile
"The lecturer is again excellently prepared. The materials are detailed enough for further work. I appreciate the transfer of practical experience."

Course description

The course will show you how to manage change systematically, with a strong focus on the human factor, communication, and stakeholder engagement. You will learn why change initiatives often face resistance, how to prevent that resistance, and how to support the adoption of new solutions across the organization. You will gain an overview of proven approaches, models, and techniques that help companies implement change more effectively and with lower risk of failure.

 

The course also connects Change Management with other key disciplines, especially Project Management and Business Analysis, so that change is not managed in isolation, but as part of the broader way the organization operates. Through practical examples and a case study, you will take away methods you can apply when implementing process, organizational, and technology changes.

Target audience

  • project managers and change coordinators
  • business analysts
  • change managers
  • HR and L&D specialists
  • line and team managers
  • internal consultants and specialists who implement new processes, systems or organizational changes

Course content

📅  Day 1 - Understanding Change Management
 
  • Introduction to Change Management
  • The Importance of Change Management in Modern Organizations
  • Models, International Standards and Key Techniques in Change Management
  • Stakeholder Analysis and Engagement Strategies
  • Effective Communication
  • Conflict Resolution
📅  Day 2 - Successful Change Implementation
 
  • Preparing for Organizational Change
  • Strategy and Planning in Change Management
  • Building Change Capability within the Organization
  • Overcoming Resistance to Change
  • Risk Management
  • Monitoring and Evaluating Change Initiatives

Certification

Upon completion of the course, you will receive a Pumpedu certificate issued by an authorized training provider with accreditations from leading international organizations in IT, project management, and professional development.
Obrázek certifikátu

Materials

Study materials are included in the course price. You will receive practical Pumpedu materials summarizing the key principles, tools, and methods covered during the training, so you can easily apply them in practice even after the course.

Objectives

  • recognize why changes in companies fail
  • prepare a change management strategy from preparation to adoption
  • analyze stakeholders and choose an appropriate way to involve them
  • set up communication that supports the acceptance of change
  • work with resistance to change and prevent unnecessary conflicts
  • identify risks of change initiatives and continuously evaluate them
  • support the organization in truly managing and sustaining the change

Frequently Asked Questions

What is Change Management and why is it important?
Change Management is a systematic approach to managing change in a company with an emphasis on the human factor, communication and working with stakeholders. It helps companies manage organizational, process and technological changes more effectively and with less risk of encountering resistance.

How is Change Management related to with project management and business analysis?
Change Management is linked in the course with project management and business analysis so that change is not managed in isolation, but as part of the wider functioning of the company. In practice, these disciplines complement each other - project management provides the framework for implementation, business analysis helps define needs, and Change Management ensures the arrival of change. change by people.

How to deal with resistance to change?
Resistance to change most often arises from insufficient communication, unclear benefits or fear of the unknown, and can be prevented by actively working with stakeholders from the beginning of the process. The course shows specific models and techniques on how to recognize resistance early and how to support the arrival of a new solution across the organization.

Lecturers

Petr Špatenka
Petr Špatenka

Consultant, interim manager and lecturer with extensive experience in analysis, design and implementation of process, organizational and IT solutions in the environment of Czech and international companies.
 
The main focus:

  • Agile
  • Business analysis
  • Change management
  • Project portfolio management
  • Shared Service Centers (SSCs)
  • Business Process Outsourcing (BPO)
  • Process management (focus on purchasing processes)
  • Operational Risk Management (ORM) and Business Continuity Management 

Do you want this tailor-made course for your company?

Contact us

News with the course

Náhledový obrázek novinky
Project management 25. 1. 2026
PeopleCert has renamed PRINCE2® Foundation and Practitioner

PeopleCert, the official testing institute for PRINCE2 certifications, has changed the names of its most well-known training and exam levels.

PRINCE2® Project Management Foundation

PRINCE2® Project Management Practitioner

Náhledový obrázek novinky
Project management 14. 10. 2025
Project management methodologies: overview and selection assistance

PRINCE2, IPMA, and PMI. These are three project management methodologies. They all have the same goal, which is to achieve a successful project. However, each offers a unique approach.

Náhledový obrázek novinky
Project management 5. 12. 2024
General Electric saved $700 million by implementing the Six Sigma methodology

General Electric (GE) is a great example of a company that has successfully implemented the Six Sigma methodology into its manufacturing processes. GE is an American multinational conglomerate active in various sectors such as aviation, energy, healthcare or finance.

Follow-up courses

Expressions of participants

ilustrační obrázek Vojtěch K.
Vojtěch K.
T-mobile
"I liked that we were able to look at real change from a change management perspective and try everything out practically."
ilustrační obrázek Michaela O.
Michaela O.
T-mobile
"The lecturer is again excellently prepared. The materials are detailed enough for further work. I appreciate the transfer of practical experience."

Do you want this tailor-made course for your company?

Contact us

News with the course

Náhledový obrázek novinky
Project management 25. 1. 2026
PeopleCert has renamed PRINCE2® Foundation and Practitioner

PeopleCert, the official testing institute for PRINCE2 certifications, has changed the names of its most well-known training and exam levels.

PRINCE2® Project Management Foundation

PRINCE2® Project Management Practitioner

Náhledový obrázek novinky
Project management 14. 10. 2025
Project management methodologies: overview and selection assistance

PRINCE2, IPMA, and PMI. These are three project management methodologies. They all have the same goal, which is to achieve a successful project. However, each offers a unique approach.

Náhledový obrázek novinky
Project management 5. 12. 2024
General Electric saved $700 million by implementing the Six Sigma methodology

General Electric (GE) is a great example of a company that has successfully implemented the Six Sigma methodology into its manufacturing processes. GE is an American multinational conglomerate active in various sectors such as aviation, energy, healthcare or finance.

Why with us