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Frequently Asked Questions

What time does the training start and end?

Classes usually start at 9:00 AM and end at 5:00 PM. The majority of courses take place on the premises of Pumpedu s.r.o. or in the center of Prague. If the training is organized by our partners, the time and place may change. Therefore, please follow the information from the invitation that you will receive from us before the start.

Where can I park?

There are parking zones in the arround of Pankrác, so parking is charged.

You can park in the following places:

In the adjacent Arkády Pankrác shopping center (2 hours free). Each additional hour started is 40CZK/hour.

Mixed parking zones are located in Hvězdova, Pujmanová, Horáčkova streets and in the Milevská parking lot. The price here is 20CZK/hour.

Information about paid zones in Prague can be found HERE.

How can I get to you by public transport?

Metro line C to Pankrác station. After exiting the metro, the Empiria building is a 50m walk away.

By bus no. 188 and 193 (stop Pankrác)

By bus no. 121 (stop Na Strži)

Tram No. 19 (Pankrác stop)

Schedule a connection from your destination HERE.

Refreshment

There are several short breaks for coffee and snacks during the training, and one longer break for lunch. If you have any dietary exceptions, please let us know in advance. If we can, we will adjust it as needed. Cold and hot drinks are available for you throughout the day.

How to order training and certifications?

At your chosen course, click on the shopping cart icon on the right of the selected option. Please make sure you select the correct date and location.

In the next step, you will need to log in or register. Here you can choose whether you are ordering the course for a company or as an individual.

After filling in all the information, you will receive an automatic order confirmation from the system. Once we have processed it, we will contact you with specific instructions, questions or an invitation.

Where can I find my orders?

You can find all orders after logging in at the ORDERS section in the left menu. Here you can see the details and also fill in the course participants.

Who should I contact with further questions?

Not sure about something? The course does not have a scheduled date or do you have another question? We will be happy to help you at the email address edu@pumpedu.cz.

Complete billing information

Pumpedu s.r.o.

Na Strži 1702/65

140 00 Prague 4

Business ID: 27660222

VAT ID: CZ27660222

Bank connection:  2500371261/2010 (CZK)

IBAN: CZ4120100000002500371261

SWIFT: FIOBCZPPXXX






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